I am a teacher on Skillshare – a subscription eLearning platform where you pay a monthly subscription and can take as many courses as you like. There are also some free courses if you want to check it out before you subscribe.
When I started my first management job, I had no idea what I was doing. I had to figure most of it out the hard way… with trial and error, and LOTS of mistakes.
I don’t want that for you – I don’t think it’s necessary, and it doesn’t do you or your staff any favours.
Most employers have partial training to help you get up to speed with the things that are specific to that company, but everything else is left up to you! It’s like a secret code that nobody wants to share because they had to figure it out for themselves,and they’re probably not sure they’ve got it right either!
Why is this different from every other time you’ve started a new job? Because this time, the newbie mistakes don’t only affect you: they affect the people you are managing as well!
And what have I figured out during my management career?
There are actually a small handful of things that hardly anyone ever talks about that make all the difference between success and train-wreck.
I’ll teach you what these are, I’ll provide you with some handy tools to keep you on track, and I’ll give you a list of further resources and reading to help take your skills to the next level as well.
I’ll also show you how to use bullet journaling to keep track of your progress, manage your time effectively, and reflect on your learning as you go.
This much anticipated follow-up to Part One covers a range of skills necessary for influencing other people:
- Maslow’s Hierarchy of Needs at Work
- Communication Skills
- Building Trust
- Employee Engagement
- Interpersonal Conflict
- and much more!