Creating Enlightened Organisations
“I’m always disappointed when people don’t live up to their potential. I know that a number of people look down on themselves and consequently on everybody who looks like them. But that, too, can change.” ~ Maya Angelou A lot of attention has been given over the years to the art and science of measuring organisational … Read more Organisational Potential
I have been learning to play Minecraft with my six-year-old son. I embarked on this exercise because I wanted to be involved with him, I saw it as an opportunity for us to do something together that wasn’t “driven by mum”, and I wanted to understand what the game entailed to ensure I was supporting … Read more Create or Compete: Leadership Lessons From Minecraft
Yes, I know I’m about to sound like a bit of a nerd, but I came across something really exciting in my LinkedIn Feed yesterday. Now please bear in mind that what the American Business Roundtable does, usually doesn’t have immediate impact in New Zealand – so some of you will point out (quite correctly) … Read more The Purpose of a Company…
You’re pretty clever… I bet you ‘know’ lots of stuff. You went to school, you probably went to University and studied interesting things. Then you launched a career where you have done important, meaningful work – along with some work that seemed less meaningful. You have a whole stack of life experiences: maybe you’ve bought … Read more The Knowing-Doing Gap: A Leader’s Guide
Everyone is writing about love at the moment. I have no idea why – but I thought I might add my ten cents worth… Organisational hierarchies create power imbalances that knock off people’s equilibrium. If you met someone, in your social circle who appeared to be struggling, you’d reach out. You might offer an ear, … Read more All You Need (to Lead) is Love
I confess, I am a recovering ‘know-it-all’. I am clever and well-educated, and I used to believe that my strength came from having all the answers. [click_to_tweet tweet=”‘The important thing is not to stop questioning. Curiosity has its own reason for existing.’ ~ Albert Einstein” quote=”‘The important thing is not to stop questioning. Curiosity has … Read more No-one Likes a Know-It-All
As a leader, this is a really important thing to remember. We often try and soften our message to not hurt someone’s feelings, which in reality, is a selfish move… we don’t want to feel bad. But that lack of clarity creates confusion and doesn’t enable that person to move forward in a useful constructive … Read more Clear is Kind – Unclear is Unkind
“There’s no such thing as stupid questions.” We’ve all heard that phrase espoused by leaders, project managers, consultants, facilitators and trainers. We’ve probably used it ourselves upon occasion. It’s the thing you say to fill the awkward silence… because you know that what you just shared is new and a little bit complicated, and you … Read more Stupid Questions: Learn to Embrace Them
I’ve never really considered myself to be creative – at least not in any conventional sense of the word, as applied to artistic endeavours. I can’t paint or compose or sculpt… I’m really great at following the instructions. I can play classical piano but run a mile from jazz. I did some acting as a … Read more Creativity with Constraints: Leadership’s Secret Sauce
Leadership is all about creating order from chaos. [click_to_tweet tweet=”‘Chaos is inherent in all compounded things. Strive on with diligence.’ ~ Buddha” quote=”‘Chaos is inherent in all compounded things. Strive on with diligence.’ ~ Buddha”] My son has far more Lego than he needs. I didn’t have Lego as a child – I may be … Read more Leadership is Creating Order From Chaos
[click_to_tweet tweet=”‘I have just three things to teach: simplicity, patience, compassion. These three are your greatest treasures.’ ~ Lao Tzu” quote=”‘I have just three things to teach: simplicity, patience, compassion. These three are your greatest treasures.’ ~ Lao Tzu”] My guess is that you’re a pretty talented person. You have skills. You figure things out. … Read more Compassion: Assuming the Best in Others
It’s easy to make excuses. To think of a million reasons why you haven’t fulfilled your obligation… whatever the obligation is. I didn’t write a blog article for about six months… why? In my case – it was winter, work got busy, family life was busy, I published my first book… The thing is though, … Read more Obligation: What To Do When It Steals Your Joy
[click_to_tweet tweet=”‘He that is good for making excuses is seldom good for anything else.’ ~ Benjamin Franklin” quote=”‘He that is good for making excuses is seldom good for anything else.’ ~ Benjamin Franklin”] There are always excuses available to you. Always. If you fly regularly, you’ve probably noticed that there are lots of things that … Read more Excuses: Why Great Leaders Never Make Them
[click_to_tweet tweet=”‘You need to be really great at your job. You need a strong network of peers, and you need a strong network of mentors.’ ~ Caroline Ghosn” quote=”‘You need to be really great at your job. You need a strong network of peers, and you need a strong network of mentors.’ ~ Caroline Ghosn”] … Read more Virtual Mentors: Build Your Support Team
[click_to_tweet tweet=”‘Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties.’ ~ Helen Keller” quote=”‘Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties.’ ~ Helen Keller”] There is … Read more Calendars, Resolve and the Human Condition
[click_to_tweet tweet=”‘Each project, I suffer like I’m starting over again in life. There’s a lot of healthy insecurity that fuels this stuff.’ ~ Frank Gehry” quote=”‘Each project, I suffer like I’m starting over again in life. There’s a lot of healthy insecurity that fuels this stuff.’ ~ Frank Gehry”] Regeneration When I published my book … Read more Picking Up Where We Left Off… Like Old Friends
One of the most common ways that management and individual contributors find themselves at loggerheads, is the sense that each has that the other isn’t paying enough attention to something that they value highly – the individual contributor is frustrated that leadership isn’t paying enough attention to why the subtle differences between thing A and … Read more Detail or Big Picture: The Not-So-Obvious Truth
I’m not too proud to admit that as an impressionable ‘tween’ I had a girl-crush on Vanilla Ice. In fact, if you’d popped round to our house for a cuppa, you’d probably find me in the lounge playing Ice Ice Baby at full volume, singing and dancing as though no one was watching (which thankfully they … Read more Problem Solving: If Ya Gotta Problem… Yo, I’ll Solve It
Have you ever cared about something so much that it hurts? Maybe a person – a loved one, or a cause? Have you ever felt a lump forming in your throat just thinking about the what-ifs? An emotional overwhelm so big it threatens to engulf you? I have. Or should I say, I do. In the … Read more Emotional Overwhelm – When Your Feelings are Just Too Big
When someone visits your home – especially if it’s the first time they have visited – chances are, you spend a little bit of time getting ready for them to arrive. You care about their first impressions. [click_to_tweet tweet=”‘A thousand words will not leave so deep an impression as one deed.’ ~ Henrik Ibsen #LeadingFromWithin … Read more First Impressions: Why You Must Switch Off the Autopilot
The following text is an extract from More Than This: Your Heroic Quest to Find Inspiration, Intent, Impact and Insight Excellent. Now you are inspired. You have overcome indecision. And you have clearly and specifically set your intent. It’s time to get moving… to overcome inertia. Have you ever push-started a car? It’s less of … Read more More Than This: The Power of Momentum
What is your greatest fear? What is it that makes you angry. Or sad. Or frustrated beyond measure. What is the ‘thing’ that would give you the energy, commitment, dedication and passion to get up every day and be your best self? Your true self. The version of you that you were born to be? … Read more More Than This: Your Heroic Quest
The following text is an extract from More Than This: Your Heroic Quest to Find Inspiration, Intent, Impact and Insight It is from Part 1: Inspiration. It follows on from a previous post – Why Your Leadership Matters [click_to_tweet tweet=”“I decided that it was not wisdom that enabled poets to write their poetry, but a kind … Read more More Than This: Who Needs Inspiration Anyway?
The following text is an extract from More Than This: Your Heroic Quest to Find Inspiration, Intent, Impact and Insight I want to teach you what I’ve learned about kick-starting your life. I want to give you the tools you’ll need to build and sustain massive momentum. And I want to help you create and achieve the kind … Read more More Than This: Why Your Leadership Matters
[click_to_tweet tweet=”‘Leadership is not about the next election, it’s about the next generation.’ ~ Simon Sinek #LeadingFromWithin #Quote” quote=”‘Leadership is not about the next election, it’s about the next generation.’ ~ Simon Sinek”] I’m curious about leadership and it’s potential to make a real difference in our lives – from the micro-level of families and … Read more Beyond Self-Interest: What is Leadership Really?
[click_to_tweet tweet=”‘There is nothing permanent except change.’ ~ Heraclitus #LeadingFromWithin #Quote” quote=”‘There is nothing permanent except change.’ ~ Heraclitus”] Embracing change can be one of the hardest things to do. It’s the mantra. It’s in all the self-help books. Organisations want us to do it. Governments (usually) want us to do it. Heck, even our … Read more Embracing Change: Thriving in Uncertain Times
[clickToTweet tweet=”‘Every human has four endowments – self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom… The power to choose, to respond, to change.’ ~ Stephen Covey #LeadingFromWithin #Quote” quote=”‘Every human has four endowments – self awareness, conscience, independent will and creative imagination. These give us the ultimate human … Read more Power, Confidence and the Danger of Comparison
[clickToTweet tweet=”“Grievances that you perceive in the world are references to values that are important to you. Just to complain about them is not enough. Through your activity you can change grievances. This is your mission.” ~ Victor E. Frankl Exhibit” quote=”“Grievances that you perceive in the world are references to values that are important to … Read more Grievances you Perceive… Your Personal Mission
[clickToTweet tweet=”‘The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.’ ~ Ursula K. Le Guin #LeadingFromWithin #Quote” quote=”‘The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.’ ~ Ursula K. Le Guin”] I remember as a child, the excitement that would build … Read more Uncertainty: What To Do When You Don’t Know…
[clickToTweet tweet=”‘Stories in families are colossally important. Every family has stories: some funny, some proud, some embarrassing, some shameful. Knowing them is proof of belonging to the family.’ ~ Salman Rushdie #LeadingFromWithin #Quote” quote=”‘Stories in families are colossally important. Every family has stories: some funny, some proud, some embarrassing, some shameful. Knowing them is proof … Read more Belonging: In-groups, Out-groups and Other-ness
[clickToTweet tweet=”‘Each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.’ ~ Pete Carroll” quote=”‘Each person holds so much power within themselves that needs to be let out. Sometimes … Read more Advancing Human Potential: Transformative Coaching
[clickToTweet tweet=”‘Authors by the hundreds can tell you stories by the thousands of those rejection slips before they found a publisher who was willing to ‘gamble’ on an unknown.’ ~ Zig Ziglar #LeadingFromWithin #Quote” quote=”‘Authors by the hundreds can tell you stories by the thousands of those rejection slips before they found a publisher who … Read more Rejection: Overcoming the Fear of Isolation
[clickToTweet tweet=”‘Never continue in a job you don’t enjoy. If you’re happy in what you’re doing, you’ll have inner peace. And if you have that, along with physical health, you will have more success than you could possibly imagine.’ ~ Johnny Carson” quote=”‘Never continue in a job you don’t enjoy. If you’re happy in what … Read more The Power of Pace: Listening to your Body
[clickToTweet tweet=”‘We must accept finite disappointment, but never lose infinite hope.’ Martin Luther King, Jr. #LeadingFromWithin #Quote” quote=”‘We must accept finite disappointment, but never lose infinite hope.’ Martin Luther King, Jr.”] I came across this beautiful Facebook post by Elizabeth Gilbert recently, in which she shares that our souls have two ways of communicating with … Read more Finding Light in the Darkness: Hope and Optimism
[clickToTweet tweet=”‘In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it and over it.’ ~ Johann Wolfgang von Goethe #LeadingFromWithin #Quote” quote=”‘In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it … Read more Why I Write What I Write: Seeking Connection
[clickToTweet tweet=”‘You may have a fresh start any moment you choose, for this thing that we call ‘failure’ is not the falling down, but the staying down.’ ~ Mary Pickford #LeadingFromWithin #Quote” quote=”‘You may have a fresh start any moment you choose, for this thing that we call ‘failure’ is not the falling down, but … Read more New Beginnings: Goal Setting & Fresh Starts
[clickToTweet tweet=”‘Very little is needed to make a happy life; it is all within yourself, in your way of thinking.’ ~ Marcus Aurelius #LeadingFromWithin #Quote” quote=”‘Very little is needed to make a happy life; it is all within yourself, in your way of thinking.’ ~ Marcus Aurelius”] Unless you already have it all ‘sussed’ (in … Read more Accessing the Answer Within: How Coaching Can Help
[clickToTweet tweet=”‘The will to win, the desire to succeed, the urge to reach your full potential… these are the keys that will unlock the door to personal excellence.’ ~ Confucius #LeadingFromWithin #Quote” quote=”‘The will to win, the desire to succeed, the urge to reach your full potential… these are the keys that will unlock the … Read more Realizing Your Potential: Why You Need A Mission
I was planning to write an article today about how to find your mission… So I’m really sorry if you came here to find that – you’ll need to just wait a few more days! Instead I would like to say an enormous thank you for your support. Why? Because I learned today that I … Read more Top Socially-Shared Leadership Blogs Of 2018 – Thanks!
[clickToTweet tweet=”‘My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.’ ~ Maya Angelou #LeadingFromWithin #Quote” quote=”‘My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, … Read more Finding Your Mission: Why Are You Here?
In April, this Blog will turn one. So it seems timely to reflect a little bit on how far it’s come in that time, and, more importantly, what I’ve learned about leadership from blogging. [clickToTweet tweet=”‘Either write something worth reading or do something worth writing.’ ~ Benjamin Franklin #LeadingFromWithin #Quote” quote=”‘Either write something worth reading … Read more Five Things I’ve Learned About Leadership From Blogging
I am in the process of creating a three-part online course for first-time managers. It’s a lot of fun. But I have been struck by just how much is involved. Not in making the course (although that is definitely quite a process) but in actually trying to break down what effective leaders do… how they are… … Read more Leadership Presence: It’s Harder Than It Looks
[clickToTweet tweet=”‘Generosity is giving more than you can, and pride is taking less than you need.’ ~ Khalil Gibran #LeadingFromWithin #Quote” quote=”‘Generosity is giving more than you can, and pride is taking less than you need.’ ~ Khalil Gibran”] I am in book launch mode at the moment, and there are bucket-loads of things that … Read more Generosity: Leadership’s Secret Sauce
[clickToTweet tweet=”‘We live in a fractured world. I’ve always seen it as my role as an artist to attempt to make wholeness.’ ~ Anish Kapoor #LeadingFromWithin #Quote” quote=”‘We live in a fractured world. I’ve always seen it as my role as an artist to attempt to make wholeness.’ ~ Anish Kapoor”] In our daily lives … Read more Deficit Thinking: The Problem With Analysing Too Much
[clickToTweet tweet=”‘There is a difference between listening and waiting for your turn to speak.’ ~ Simon Sinek #LeadingFromWithin #Quote” quote=”‘There is a difference between listening and waiting for your turn to speak.’ ~ Simon Sinek”] I learned how to make someone cry yesterday. Not because I learned some nasty words, or a painful torture technique, … Read more The Critical Leadership Skill Most Leaders Don’t Have
[clickToTweet tweet=”‘Minds are like parachutes – they only function when open.’ ~ Thomas Dewar #LeadingFromWithin #Quote” quote=”‘Minds are like parachutes – they only function when open.’ ~ Thomas Dewar”] I’m on a course this week. Learning new skills. And that’s great. I’m looking forward to it… And I’m not looking forward to it. I’m an … Read more Five Tips for Learning New Skills When It’s Uncomfortable
[clickToTweet tweet=”‘Appreciation is a wonderful thing: It makes what is excellent in others belong to us as well.’ ~ Voltaire #LeadingFromWithin” quote=”‘Appreciation is a wonderful thing: It makes what is excellent in others belong to us as well.’ ~ Voltaire”] One of the advantages of living in New Zealand is getting to be first… Our … Read more Appreciation: 10 Ways To Show You Care
I’m a self-proclaimed generalist. I’ve never met a skill or a craft or a discipline I didn’t want to dabble in… at least to say that I tried it. I’ve resisted suggestions to focus in on a specific area – I’m OK with being good at lots of things, and not being expert in any … Read more 10 Surprising Reasons You Should Focus On Doing Less
I’m super excited to announce that a little project I’ve been working on for a month or so is finally complete! The First Time Manager’s Crash Course is out now on Skillshare. This is the first in a series of three programmes aimed at first time managers, helping them bridge the gap between the technical … Read more The First Time Manager’s Crash Course – Take It – Share It
[clickToTweet tweet=”‘Management is the opportunity to help people become better people. Practiced that way, it’s a magnificent profession.’ ~ Clayton Christensen #LeadingFromWithin” quote=”‘Management is the opportunity to help people become better people. Practiced that way, it’s a magnificent profession.’ ~ Clayton Christensen”] If you have ever been responsible for managing or coaching managers, I guarantee … Read more Are Leaders Born or Made? The Truth May Surprise You
[clickToTweet tweet=”‘Feedback is the breakfast of champions.’ ~ Ken Blanchard #LeadingFromWithin” quote=”‘Feedback is the breakfast of champions.’ ~ Ken Blanchard”] Today I’d like to invite you to tell me a little more about yourself, and help me shape this site into something that truly adds value for you. Please complete my “seeking feedback poll”. It’s … Read more Shaping the Future – Seeking Feedback Poll
Leadership Development Podcasts are a great way to get your daily dose of inspiration and ‘reading’ without having to sit down and read. I love listening to leadership development podcasts while I’m exercising, because I hate exercising, and a great podcast distracts me from the tedium of the treadmill… They’re also brilliant for commuters, and … Read more 10 Best Leadership Development Podcasts
Falling into a vulnerable digital abyss Those of you who have been reading along for a while will recall that in December I was struggling with motivation for writing this blog. I was wondering about the point of it all, and whether anyone cared whether I continued or not (including me). So here’s me being … Read more Being Vulnerable: “I have No Idea”
[clickToTweet tweet=”‘When you cease to make a contribution, you begin to die.’ ~ Eleanor Roosevelt” quote=”‘When you cease to make a contribution, you begin to die.’ ~ Eleanor Roosevelt”] It would be easy to think that you – one small person out of an entire planet of seven billion other people – didn’t matter much. … Read more What Will Your Personal Leadership Contribution Be?
[clickToTweet tweet=”“Leaders don’t create followers, they create more leaders.” ~ Tom Peters” quote=”“Leaders don’t create followers, they create more leaders.” ~ Tom Peters”] Almost all the leadership literature I’ve read has some version of this quote: that spotting talent is one of, if not the main, objective of leadership. And in particular, spotting leadership talent. Yet everyone … Read more Why Most Managers Are Terrible At Spotting Talent
[clickToTweet tweet=”‘Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.’ ~ Simon Sinek” quote=”‘Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.’ ~ Simon Sinek”] Leadership myths emerge because most of us experience ‘leadership’ for the first time in … Read more Five Leadership Myths and How They’ll Trip You Up
[clickToTweet tweet=”‘… they’re rarely at peace with what they’re doing because they need an engine to keep moving.’ ~ Nick Kroll” quote=”‘If you talk to most ambitious people, people who are high achievers, they’re rarely at peace with what they’re doing because they need an engine to keep moving.’ ~ Nick Kroll”] January is a … Read more Hey High Achiever… This One Is For You
[clickToTweet tweet=”‘If everything was perfect, you would never learn and you would never grow.’ ~ Beyonce Knowles” quote=”‘If everything was perfect, you would never learn and you would never grow.’ ~ Beyonce Knowles”] New Year is a time when many of us review the previous 12 months, and reflect upon our successes, and more often, … Read more Nothing Is Perfect – But You Can Make It Better
[clickToTweet tweet=”“You have to apply yourself each day to becoming a little better.” ~ John Wooden” quote=”“You have to apply yourself each day to becoming a little better. By becoming a little better each and every day, over a period of time, you will become a lot better.” ~ John Wooden”] For a long time … Read more Growth Mindset: What Is It and Why You Should Get One…
“Chains of habit are too light to be felt until they are too heavy to be broken.” ~ Warren Buffett Many of us take the opportunity during the Christmas/New Year break to reflect on the year that was, and to make resolutions for the coming year. I’m super excited because under my Christmas tree this … Read more The Five Winning Habits of Successful Leaders
“Supreme excellence consists in breaking the enemy’s resistance without fighting.” ~ Sun Tzu The ‘festive’ season is typically associated with additional stress. There’s the usual suspects – money for example. Increased expectations for treats and gifts can make us feel overwhelmed by financial obligations and the knowledge that a debt tidal wave is likely to … Read more “Resistance is Futile!” – Holiday Survival Guide
“Coming together is a beginning; keeping together is progress; working together is success.” ~ Henry Ford 2017 is drawing to an end… Along with my first nine months as a Blogger. As it were… my beginning. I thought it would be nice to pull together a list of the posts you read most in the … Read more 2017 Year in Review: The Beginning
“Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it.” ~ Alan Perlis Two of the roles I had early in my career were in organisations with a macro-level view on systems: one was in the area of public sector management and the other was leadership – or at least public sector … Read more Complexity: Why Most Leadership Advice Is Wrong
“People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.” ~ Zig Ziglar Just back from a week’s holiday in Sydney with our charming but wilful four-year-old… I’m not sure I have any oomph left. It feels like the run down to Christmas. Like I should be … Read more “What’s the Point?” – When Motivation Fails
“When you arise in the morning, think of what a precious privilege it is to be alive – to breathe, to think, to enjoy, to love.” ~ Marcus Aurelius Breathing is a pretty phenomenal feat. Yet we pretty much take it for granted. So I’d like to invite you to pause, breathe, and pay homage … Read more Time to Breathe… Your Most Overlooked Skill
“…those who divide the world into two kinds of people and…” you get the picture. One of my son’s favourite bedtime stories is “The Sneetches” by Dr. Seuss. He particularly enjoys the scene where the Star-belly Sneetches and the Plain-belly Sneetches are racing around: “Changing their stars every minute or two. They kept paying money. They kept … Read more Two Kinds of People in the World… Which are you?
“Iron rusts from disuse; water loses its purity from stagnation… even so does inaction sap the vigor of the mind.” ~ Leonardo da Vinci The english language intrigues me… perhaps never more so when two idioms that strictly speaking say the same thing, mean the exact opposite. In a recent poll on this site, a … Read more In the Groove… or Stuck in a Rut? Avoiding Stagnation
“Corporate culture matters. How management chooses to treat its people impacts everything – for better or for worse.” ~ Simon Sinek Workplaces are made up of people. And people are, well… people. And people can be motivated and driven by invisible and incomprehensible forces… Our brains don’t work the same, and yet we expect other … Read more Complaining, Gossip, Sarcasm and Other Office Ailments
“Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” ~ Peter Drucker Teams come in all different shapes and sizes… and performance levels. It is very rare for a manager to have the opportunity to appoint … Read more Management Challenge: Poor Performing Staff
“If people are failing, they look inept. If people are succeeding, they look strong and good and competent. That’s the ‘halo effect.’ Your first impression of a thing sets up your subsequent beliefs. If the company looks inept to you, you may assume everything else they do is inept.” ~ Daniel Kahneman Your first day … Read more 10 Ways to Make a Terrible First Impression
“You learn by mistakes. When you make those mistakes, you try not to make them the third time or the second time. You learn from them. Sometimes you learn the hard way. In football, if I held on to the ball too long, I got my butt kicked. You better make that decision quicker.” ~ … Read more 10 Things Every Leader Needs to Learn the Hard Way
“The best way to find yourself is to lose yourself in the service of others.” ~ Mahatma Gandhi I have always been passionate about exceptional customer service. I started my working life in retail and hospitality. I worked in a technology superstore when internet was dial-up and modems were optional. I manned the phones in … Read more Leadership and Exceptional Service – One and the Same
“Business opportunities are like buses, there’s always another one coming.” ~ Richard Branson Management is Seeing What’s Missing Have you ever noticed that there are some things in the world that you really despise when you have them, but that you don’t notice when you don’t have them? Like pain. Or feeling unwell. While it’s … Read more Opportunities: Seeing What’s Missing and Taking Action
All that glisters is not gold– Often have you heard that told. Many a man his life hath sold But my outside to behold. ~ William Shakespeare A few days ago I caught up with a very dear friend and former colleague for coffee. We haven’t seen each other for about two years, but as … Read more Value Vs Status: Attain Fulfilment By Finding Your Niche
One of the challenging things about writing two blog posts per week is that I do most of the talking. I mostly share my own opinions. I mean, don’t get me wrong, I wouldn’t have started this endeavour if I didn’t think I had a few things to say on the topic…! Never-the-less, I want … Read more Are You Being Served? Opinions Wanted
“Any emails that contain the words ‘important’ or ‘urgent’ never are, and annoy me to the point of not replying out of principle.” ~ Markus Persson You know the feeling. You’ve overcome your procrastination… You’re fed and hydrated… You’ve put your social media well out of arm’s reach… You are about to start that important … Read more Urgent Versus Important: Playing Corporate Whack-a-Mole
“Our diversity is our strength. What a dull and pointless life it would be if everyone was the same.” ~ Angelina Jolie I have been trialling a new tool with some of my coaching clients, and I wanted to share a couple of observations with you about the breathtaking beauty of diversity. And the extent … Read more Diversity: The Power of Multiple Perspectives
“I’ve come to believe that each of us has a personal calling that’s as unique as a fingerprint – and that the best way to succeed is to discover what you love and then find a way to offer it to others in the form of service, working hard, and also allowing the energy of … Read more Personal Brand: Objectivity, Ownership and Letting Go…
“A life is not important except in the impact it has on other lives.” ~ Jackie Robinson It’s been a tough week this week. Or maybe I should say a busy week. I’m trying to find my ‘why’. If you’ve seen it lying about somewhere, please let me know! I feel like the lack of … Read more Maximising your Impact – Personal, Professional, Global
“Faith is taking the first step even when you don’t see the whole staircase.” ~ Martin Luther King, Jr. The world is full of challenges and issues and problems. Every day on the news, in our social media feeds, and in our conversations with colleagues and family and friends, we are confronted by the things … Read more Just Get Started: The First Step is Always the Hardest
“Days are expensive. When you spend a day you have one less day to spend. So make sure you spend each one wisely.” ~ Jim Rohn I’m not sure I truly appreciated time until I had a child. I’ve always been ambitious and impatient to accomplish things quickly, but there’s nothing quite like waking up … Read more Time Management: Make the Most of What You’ve Got
“The truth is: Belonging starts with self-acceptance. Your level of belonging, in fact, can never be greater than your level of self-acceptance, because believing that you’re enough is what gives you the courage to be authentic, vulnerable and imperfect.” ~ Brene Brown Who is Gary Vee? I first heard the name “Gary Vaynerchuk” in a … Read more Gary Vaynerchuk and the Older Woman
“Control what you can control. Don’t lose sleep worrying about things that you don’t have control over because, at the end of the day, you still won’t have any control over them.” ~ Cam Newton The bigger the job, the more complex the problem, the more crowded the market, the more things seem to be … Read more “I Surrender” – Why Taking Control Means Letting Go
“I have learned that as long as I hold fast to my beliefs and values – and follow my own moral compass – then the only expectations I need to live up to are my own.” ~ Michelle Obama I’m picking that you’re reading this article because, like me, you’re educated, ambitious, articulate and confident. … Read more “What if I’m Wrong?” Leadership and the Moral Compass
“The secret of getting ahead is getting started.” ~ Mark Twain Do you remember when you were a kid, and you still believed you could do anything you wanted? A fire-fighter. A mermaid. A princess. President or Prime Minister. As a child, the world – and your whole life – stretched out in front of … Read more “What are you Waiting for?” Time to get Motivated
“Do not think your single vote does not matter much. The rain that refreshes the ground is made up of single drops.” ~ Kate Sheppard Yesterday was Election Day in New Zealand – 23 September 2017. Earlier this week we marked 124 years since New Zealand women became the first in the world to gain … Read more “We Will Prevail”: The Power of Persistence
People often ask me about the books I read. Specifically, they want to know what leadership books I’d recommend – there are so many! Usually I try and curate a list on the spot based on what I know about the person who is asking, but I almost always miss something. There are already lots of “Leaders’ … Read more 5 Books you Must Read if you Consider Yourself a Leader
“When written in Chinese, the word ‘crisis’ is composed of two characters. One represents danger and the other represents opportunity” ~ John F. Kennedy I sat in my office on a Sunday afternoon and the tears began to flow. I was embarrassed – but I needn’t have been, there was nobody else around. I don’t … Read more “I’m Not Going to Make it…” Surviving Professional Crises
“Ultimately, leadership is not about glorious crowning acts. It’s about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others’ success, and then standing back and letting them shine” ~ … Read more 10 Simple Ways to Boost your Leadership Today
“There is no decision that we can make that doesn’t come with some sort of balance or sacrifice” ~ Simon Sinek Returning to work after the birth of our son is one of the hardest things I’ve ever done in my life. But not for any of the reasons that I expected. I expected to … Read more Work/Life Balance: A Perfectionist’s Folly
“Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.” – from The Lorax, by Dr Seuss. Like many kids, I loved the rhythmic rhyming and colourful plays on language that litter the works of Dr Seuss. Much to my delight, my son loves his work too – so … Read more “…With a Head Full of Brains”: Dr Seuss on Leadership
“True intuitive expertise is learned from prolonged experience with good feedback on mistakes.” ~ Daniel Kahneman As a kid, I loved playing cricket. I was a fast bowler, and also a halfway decent batsman. We had a lawn big enough to have a cricket pitch, and all through the summer, I’d practice my bowling, using our … Read more Feedback Unleashed
“When people talk, they lay lines on each other, do a lot of role playing, sidestep, shilly-shally and engage in all manner of vagueness and innuendo. We do this and expect others to do it, yet at the same time we profess to long for the plain truth, for people to say what they mean, … Read more Hypocrisy: Why Morality, Authenticity and Civility Matter
“Cognitive psychology tells us that the unaided human mind is vulnerable to many fallacies and illusions because of its reliance on its memory for vivid anecdotes rather than systematic statistics.” ~ Steven Pinker My first senior management role came with a media delegation. This meant that, once I’d had media training, I was authorised to … Read more “You Got This” – Confidence in Spite of the Odds
“The art of writing is the art of discovering what you believe” ~ Gustave Flaubert I’ve been ‘blogging’ about leadership development for a while now (OK – nearly five months), and I have been reflecting on what I’ve learned in that time. Probably the most significant lesson – and possibly the biggest surprise – is … Read more Blogging: A Tool for Leadership Development
“Whatever women do they must do twice as well as men to be thought half as good” ~ Charlotte Whitton This particular quote gets bandied around a bit, and with recent developments at Google it seems that this old ‘chestnut’ has a bit more life in it yet! So let’s start at the beginning. There are … Read more “I’m Not Good Enough”… the Gender Confidence Gap
“New Year’s Eve is a great time to think about making a resolution to change a behavior, improve upon a practice, or to start something new. Most people don’t keep their resolutions very far into the year, but there’s no reason to wait until Dec 31st to reboot” ~ Dana Perino No matter what sort … Read more Reboot: How to Get Going when you’re Stuck
“I encourage active skepticism – when people are being skeptical because they’re trying to identify the best course of action. They’re trying to identify the next step for themselves or other people” ~ Tim Ferris I am proudly on the record as a self-proclaimed optimist – and I think that optimism is vital for leadership, … Read more Skeptical Optimism: Reality Checks and Fake News
“We have more possibilities available in each moment than we realize” ~ Thich Nhat Hanh My local bookshop, Unity, has to be one of my favourite places in the whole world. Small enough to be personal, but big enough to have so many books and choices I’ll never run out of options to browse. I’ve … Read more Possibilities: Why I Love Books (and Journals)
If you are questioning your accomplishment… There’s a gap… A gap between you and your greatness. A gap between where you are, and where you could be. A gap between where you dreamed you’d be when you were a child, and where you find yourself. It’s not always obvious. Like you can see it … Read more Accomplishment… Bridging the Gap
“You should never view your challenges as a disadvantage. Instead, it’s important for you to understand that your experience facing and overcoming adversity is actually one of your biggest advantages” ~ Michelle Obama Anyone can lead when the path ahead is clearly mapped and free from obstacles. Anyone can manage when the task is well … Read more Adversity: How to Thrive on Setbacks and Disappointment
“Much of the stress that people feel doesn’t come from having too much to do. It comes from not finishing what they’ve started.” ~ David Allen I’ve been reflecting on how much I’ve taken on. Of my own doing, of course, but commitments none-the-less. This week is particularly busy at work – largely responsibilities that … Read more Overcome Overwhelm: Managing Work-related Stress
“The essence of procrastination lies in not doing what you think you should be doing, a mental contortion that surely accounts for the great psychic toll the habit takes on people. This is the perplexing thing about procrastination: although it seems to involve avoiding unpleasant tasks, indulging in it generally doesn’t make people happy” ~ … Read more Procrastination: Is it your Kryptonite?
“Understanding the difference between healthy striving and perfectionism is critical to laying down the shield and picking up your life. Research shows that perfectionism hampers success. In fact, it’s often the path to depression, anxiety, addiction, and life paralysis.” ― Brené Brown, The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be … Read more The Perils of Perfectionism – A Pragmatist’s Guide
I know that they say “curiosity killed the cat” but I’m not convinced. I reckon there’s more to the story. Because I suspect, even if ultimately curiosity did kill the cat, that cat accomplished a lot more in its life than it otherwise would have, because of curiosity! The practice of being a leader can be overwhelming … Read more Curiosity: A Vital Leadership Superpower
Complacency is the enemy of mindful, deliberate leadership. Like many things in life, leadership follows a ‘bell-curve’ shaped trajectory. You take on the big exciting new role, and you (hopefully) recognise the steep learning curve ahead of you. You work hard – probably doing longer hours than you planned when you took the role – … Read more Complacency: The Danger of the Comfort Zone
I was sitting in a cafe the other day, enjoying a delicious latte, when I couldn’t help but overhear a conversation at another table that raised my ‘understanding hackles’ (yes, they do exist!)… “But what my clients refuse to understand is just how big a discount I’m getting them! Sometimes 20, 30, even 40% off retail…” … Read more Understanding: Who’s Responsible for it?
I’m an optimist. So I’m a little bit biased on this one. But let me share with you why I think optimism is a vital leadership superpower, and how you can strengthen your own optimism without losing sight of reality. First I’ll share three ways that optimism can help you in your daily life (and … Read more Optimism: A Vital Leadership Superpower
I’ve just had three days out of action with a particularly nasty head-cold. (It’s winter right now in my part of the world.) And while I really wanted to get in front of my computer and slog out something helpful for all of you fabulous people – I knew I wasn’t leading if I wasn’t … Read more Self Leadership: Take Care of You First
Your brain loves to make assumptions. They’re efficient. They’re practical. They’re quick. But often, they’re just plain wrong! Early on in a big IT project I’m familiar with, a tiny and seemingly inconsequential decision was made… The project was incredibly complicated – it involved replacing one big complex IT system with another big complex IT system with … Read more Assumptions: What Could Possibly Go Wrong?
Parenting provides a myriad of opportunities to hone your leadership skills. If you’re anything like me, your kids are both your pride and joy, and a regular source of frustration. They can be horrible one moment – and positively angelic the next. And while I would never ever suggest you should experiment on your children, … Read more Parenting: An Opportunity to Practise Leadership
Often, leadership is very serious business. There are weighty responsibilities, and vital goals to be accomplished. But if it were all hard grind all the time, why would anyone do it? Leadership can be lots of fun too – and it should be. So today I want to share with you five fun things about … Read more Five Fun Things: The Best Bits of Leadership
It is entirely possible that the most powerful thing in the world is the humble question mark. Whether written, or spoken, it has the potential to create revolutionary change, turn mice into men and bring dictators to their knees. How? (See what I did there!) By creating a gap. A powerful, searching, probing gap. And … Read more The Inexplicable Power of the Humble Question Mark
It’s pretty well understood that we learn the most from our worst bosses, in the same way we learn most from our own mistakes. Here’s a look at a few more things I learnt from my worst bosses. To learn about Traits #1 – #6 see 6 Traits of Bad Bosses – and what to Strive … Read more 6 MORE Traits of Bad Bosses & what to Strive for Instead
I recently had the opportunity to catch up with an old friend and former colleague who has just started his first chief executive role. He’d invited me to share any insights I had from my own experience transitioning from senior manager to CE. What an excellent question! It created an opportunity for me to reflect … Read more 6 Traits of Bad Bosses & what to Strive for Instead
Small acts of courage Today, I did a very brave thing, at least for an introvert… I asked a complete stranger to mentor me on the basis of hearing her keynote speech and subsequent Q&A. What intrigued me most was how aware and mindful I was about each step in the process: the idea – … Read more Courage: The Foundation of Leadership
I failed this week. Does that make me a failure? Last Sunday, I set myself and my readers a challenge: every time someone asked me a question, I was to answer with a question. I failed miserably. I managed to do it twice, out of what must have been hundreds of questions. What a failure! … Read more “I Failed” or “I’m a Failure”: Growth from Adversity
There are some people who use the words leadership and management inter-changeably – as two words that mean the same thing. This bothers me. Not because I am a stickler for correct usage of the english language (although that’s a perfectly acceptable reason) but because it stems from a lack of understanding that there is … Read more The Difference between Leadership and Management
In a recent post, I spoke about a leader’s most valuable talent – the ability to resist making complicated things overly simple, appealing to the lowest common denominator. This really got me thinking about one of the skills that we all respect and admire in great leaders: thinking on your feet. Some people are brilliant at … Read more Thinking on your Feet: Leadership Communication
The first thing I read when I woke up this morning was Seth Godin’s post Off the Hook with Milton Friedman. In it, Godin sets out how easy it is for people to latch on to simple ‘catchy’ ideas – even if they just shouldn’t be given air-time. The first thought that followed? Leadership … Read more Leadership Matters – A Talent for Turbulent Times
What is a Servant Leader? Hierarchies grant positional power… Most organisations with more than a handful of employees have a hierarchy. It helps get things done – decisions are made, strategic directions are communicated, and performance expectations are set, managed and measured. Hierarchy, by definition, provides some employees with ‘positional power’: that is, the role that they occupy … Read more Leadership Insights: Alfred Adler & the Servant Leader
What is impostor syndrome? If you are a human being, and you care – even just a bit – about what other people think, you have almost certainly experienced Impostor Syndrome. It is insidious. It can be debilitating. And it is completely false. Experienced more frequently by women, and usually when you first move into a … Read more Overcome Impostor Syndrome by Becoming a Superhero
Early in my leadership journey, I attended a three day retreat on Emotional Intelligence for Leaders. There were about 20 of us, all from different organizations, all at different stages in our careers, and all starting with a different understanding of what emotional intelligence was. Over the three days, there were a range of activities and … Read more 21st Century Leadership: Ditch the Military Metaphors
Pleasure & Pain – The Heart of Decision Making At our most basic fundamental level, human decision making is driven by two things: moving away from pain and moving toward pleasure. Within the personal development literature, there is a very compelling argument that ‘towards’ goals are more emotionally compelling than ‘away from’ goals. In other words, that … Read more Decision Making: The Pitfalls of ‘Over Correcting’
When I was pregnant, my fabulous hairdresser, Jason (who Blogs about Barbering and basically anything), said to me: “the truest thing I ever heard about having kids? The years fly by, but the days last forever!”. Truly the most useful advice I received about parenting! And believe me, everyone has advice. This post is the first … Read more Leadership Insights: Perceptions of Time
In my part of the world we are heading into winter. The days are getting shorter. And colder. I can feel my energy levels ebbing – as though some form of inspiration hibernation is about to occur. If you’re anything like me, this time of year is also accompanied by a false but strangely compelling … Read more Energy to Lead: Remember It’s a Marathon, not a Sprint
There’s a great leadership quote from General Bruce Clarke that I love: “When things go wrong in your command, start searching for the reason in increasingly large circles around your own desk.” From this I have developed my own ‘Responsibility Rule’: It’s never someone else’s fault (even when it is). I have adopted this as … Read more Responsibility: It’s Never Anyone Else’s Fault (Even If It Is)
As a leader, it is absolutely vital to remain open-minded: to understanding that your perception of how things are, probably is not the same as the perceptions of your co-workers, your boss, or your customers. In this post I outline why this will be a stumbling block to you becoming an exceptional leader unless you can overcome … Read more Perception & Reality: Things aren’t Always as they Seem
Over the years, many people have asked me for career advice, for coaching, or just straight out asked me how I progressed so rapidly in my own career. At first I felt ill-qualified to answer the question at all, but over time I developed an answer – ten simple steps I will share here today. It … Read more Leadership Development: Leading from where you are
Leadership and Storytelling Leadership is all about storytelling. There are many great articles and books that support this premise, and provide advice and guidance to leaders on how to build their storytelling craft. Stephen Denning’s The Leader’s Guide to Storytelling is an excellent example of this and there are others, including Howard Gardner, and more recently, … Read more The Importance of Compassionate Storytelling
Powerlessness and Personal Agency Do you generally believe that you are in control of your own life? Or are you a victim of circumstance? In psychological terms, everyone can be placed somewhere along a spectrum from one extreme end to the other, and everywhere in between. At the ‘victim of circumstance’ end are a special subset … Read more Powerlessness: Wasting Time on Inert Emotional Banter
Why Communication is Hard Communication (or lack of it) is the most frequently cited cause of workplace dissatisfaction, disengagement and frustration. It can lead to relationship breakdowns, corporate collapses and world wars. In a recent “Wait But Why” post about Elon Musk’s latest big idea, Tim Urban provided a deceptively simple explanation of why communication between … Read more Why Communication is so Hard: 7 Things to Improve
I want to share two life changing reasons for why you should become more deliberate in your decision making. Brain = Automation Engine Your brain will avoid work at all costs. Seriously. It will go out of its way to do less. One of the brilliant hacks your brain has is its ability to tune out … Read more Who’s Really in Charge of your Decisions?
How can you be busy and lazy at the same time? You can’t? You bet you can! The best example I’ve come across for this was on a big IT project I was involved in. Projects that are formally/mechanically managed are fairly typical in IT and construction. Project management provides a set of tools and … Read more When Busy-ness Hides Laziness
It is simply a fact that, in general, human beings naturally prefer to take the shortest, simplest, easiest path between two points. You could even say, laziness defines us. At school, the majority of students find the easiest (least effort) way to get the results they want. Not only academically, but also in terms of … Read more Laziness: The Human Condition?
Many people (and particularly technology companies) have written about the ways technology will change the nature of work. In particular, there has been a great deal of discussion about the impact of remote work on problems like traffic congestion, corporate overheads, carbon emissions and so on. But this emphasis on the positive impact technology will … Read more The Remoteness of Remote Work
I am a human systems strategist committed to making organisations and individuals more effective through the power of mindful, insightful and proactive leadership. I believe we can change the world if we put our minds to it. I fundamentally believe that all people have the potential within them to achieve greatness. With my insights into … Read more Let’s Change the World