Clear is Kind – Unclear is Unkind

As a leader, this is a really important thing to remember. We often try and soften our message to not hurt someone’s feelings, which in reality, is a selfish move… we don’t want to feel bad. But that lack of clarity creates confusion and doesn’t enable that person to move forward in a useful constructive … Read more Clear is Kind – Unclear is Unkind


Stupid Questions: Learn to Embrace Them

“There’s no such thing as stupid questions.” We’ve all heard that phrase espoused by leaders, project managers, consultants, facilitators and trainers. We’ve probably used it ourselves upon occasion. It’s the thing you say to fill the awkward silence… because you know that what you just shared is new and a little bit complicated, and you … Read more Stupid Questions: Learn to Embrace Them


Your Comfort Zone is Over-rated – Get Uncomfortable

Several months ago I made a commitment that was well outside my comfort zone. I agreed to give an important speech at an important event. “Big deal,” I hear you say, “I give speeches all the time”. But this was no ordinary speech… I would deliver it entirely in a language other than my own. … Read more Your Comfort Zone is Over-rated – Get Uncomfortable


“Resistance is Futile!” – Holiday Survival Guide

Christmas

“Supreme excellence consists in breaking the enemy’s resistance without fighting.” ~ Sun Tzu The ‘festive’ season is typically associated with additional stress. There’s the usual suspects – money for example. Increased expectations for treats and gifts can make us feel overwhelmed by financial obligations and the knowledge that a debt tidal wave is likely to … Read more “Resistance is Futile!” – Holiday Survival Guide


Complexity: Why Most Leadership Advice Is Wrong

“Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it.” ~ Alan Perlis Two of the roles I had early in my career were in organisations with a macro-level view on systems: one was in the area of public sector management and the other was leadership – or at least public sector … Read more Complexity: Why Most Leadership Advice Is Wrong


Two Kinds of People in the World… Which are you?

“…those who divide the world into two kinds of people and…” you get the picture. One of my son’s favourite bedtime stories is “The Sneetches” by Dr. Seuss. He particularly enjoys the scene where the Star-belly Sneetches and the Plain-belly Sneetches are racing around: “Changing their stars every minute or two.¬†They kept paying money.¬†They kept … Read more Two Kinds of People in the World… Which are you?


Complaining, Gossip, Sarcasm and Other Office Ailments

“Corporate culture matters. How management chooses to treat its people impacts everything – for better or for worse.” ~ Simon Sinek Workplaces are made up of people. And people are, well… people. And people can be motivated and driven by invisible and incomprehensible forces… Our brains don’t work the same, and yet we expect other … Read more Complaining, Gossip, Sarcasm and Other Office Ailments


10 Ways to Make a Terrible First Impression

“If people are failing, they look inept. If people are succeeding, they look strong and good and competent. That’s the ‘halo effect.’ Your first impression of a thing sets up your subsequent beliefs. If the company looks inept to you, you may assume everything else they do is inept.” ~ Daniel Kahneman Your first day … Read more 10 Ways to Make a Terrible First Impression


Diversity: The Power of Multiple Perspectives

“Our diversity is our strength. What a dull and pointless life it would be if everyone was the same.” ~ Angelina Jolie I have been trialling a new tool with some of my coaching clients, and I wanted to share a couple of observations with you about the breathtaking beauty of diversity. And the extent … Read more Diversity: The Power of Multiple Perspectives


Personal Brand: Objectivity, Ownership and Letting Go…

“I’ve come to believe that each of us has a personal calling that’s as unique as a fingerprint – and that the best way to succeed is to discover what you love and then find a way to offer it to others in the form of service, working hard, and also allowing the energy of … Read more Personal Brand: Objectivity, Ownership and Letting Go…